Event Statistics & KPI's

• Event Statistics
• KPI Export

Event Statistics

 Statistics Overview 

- Get a high level view of your Event Statistics, such as Users Invited, Users Attended, Users Items Purchased, etc. 

Export Stream History

- Export Stream Chat History, select from three options including XML, RTF & CSV format. 

Individual Statistics

- Access a plethora of event statistics to gain insight on a specific aspects of your event such number of chatbot messages, user device traffic, user purchases and cart information, chatbot purchase, etc.

• Note: To export a PDF document of an individual statistic, click the icon in the bottom right corner. 

KPI Export

- The KPI report section provides access to more statistics that primarily focuses on the performance of user driven engagement features.

Note: KPI Export is only available for Pro and Enterprise accounts. For more information on different accounts, see our guide on Account Types.