# Shopping & Other In-Stream Services



# Branding

##### **<span class="TextRun SCXW216009248 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW216009248 BCX0">Customize Your Branding</span></span>**

<span class="TextRun SCXW216009248 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW216009248 BCX0">- Customize the design in your branding section where all in-stream/micro-services can be accessed.</span><span class="NormalTextRun SCXW216009248 BCX0"> You can see a preview at the center get an accurate sense of how it will look in your live event. </span></span>

<span class="SCXW216009248 BCX0"><span class="WACImageContainer NoPadding DragDrop BlobObject SCXW216009248 BCX0" role="presentation">![](http://support.odience.com/uploads/images/gallery/2023-12/embedded-image-zbhdjuux.png)</span></span>

# Shopping Chatbot

#### **<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">Create Shopping Chatbot</span></span>**

**<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">Connect to a Shopify, Magento &amp; other stores or to a Merchant Product Feed.</span></span>**

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0"><span class="EOP SCXW133643410 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}">**Note:** Creating a Shopping Chabot with an Ecommerce platform or with a Merchant Product Feed is identical. Only difference is in the product links you will need to provide. Follow steps below for more details...</span></span></span>

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">1. Select Shopping in your Quick Start or by selecting Add Chatbot in your Micro Services dropdown.</span></span>

[![Shopping Quick Start.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/shopping-quick-start.png)](https://support.odience.com/uploads/images/gallery/2024-03/shopping-quick-start.png)

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">2. Select </span><span class="NormalTextRun SCXW133643410 BCX0">“</span><span class="NormalTextRun SCXW133643410 BCX0">Ecommer</span><span class="NormalTextRun SCXW133643410 BCX0">ce</span><span class="NormalTextRun SCXW133643410 BCX0"> plat</span><span class="NormalTextRun SCXW133643410 BCX0">form</span><span class="NormalTextRun SCXW133643410 BCX0">”</span><span class="NormalTextRun SCXW133643410 BCX0">.</span></span>

<span class="EOP SCXW133643410 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}">**Note:** Odience supports Ecommerce Platforms such as Shopify, Magento and others. Odience also support the use of Google, Amazon &amp; other XML merchant feeds. </span>

[![Shopping Bot Source.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/shopping-bot-source.png)](https://support.odience.com/uploads/images/gallery/2024-03/shopping-bot-source.png)

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">3. Select the platform you will be transferring your items from.</span></span>

[![Shopping Bot Set Up.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/shopping-bot-set-up.png)](https://support.odience.com/uploads/images/gallery/2024-03/shopping-bot-set-up.png)

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">4. Link your Store to connect products to your chatbot. Referral Codes can also be created but is optional. </span></span>

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">4.1. If Merchant Feed was selected over Ecommerce, you will need to provide an XML product feed URL (see screenshot below for reference). All steps before and after stay the same regardless of the shopping source. </span></span>

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">[![Shopping Bot Source - Merchant Feed.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/shopping-bot-source-merchant-feed.png)](https://support.odience.com/uploads/images/gallery/2024-03/shopping-bot-source-merchant-feed.png)</span></span>

- <span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0"><span class="EOP SCXW133643410 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}">**Note**: Odience supports the use of Google, Amazon &amp; other XML merchant feeds. </span></span></span>

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">5. Select checkout</span><span class="NormalTextRun SCXW133643410 BCX0"> platform &amp; Click Save.</span></span>

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">6. Add a Chatbot Logo, Name, Description (optional) &amp; then select which products from your source you want to include in your Odience shopping chatbot.</span></span>

[![Shopping Bot Feed.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/shopping-bot-feed.png)](https://support.odience.com/uploads/images/gallery/2024-03/shopping-bot-feed.png)

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">8. Click save to add Chabot to your event. The information can be edited. </span></span>

##### **<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">Edit Chatbot</span></span>**

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">1. Select the stacked bullets for more options and click Edit.</span></span>

[![Edit Shopping Bot.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/edit-shopping-bot.png)](https://support.odience.com/uploads/images/gallery/2024-03/edit-shopping-bot.png)

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">2. Edit Chatbot Name, Description and Products used in your chatbot. Click Save to confirm changes. </span></span>

[![Edit Chatbot.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/edit-chatbot.png)](https://support.odience.com/uploads/images/gallery/2024-03/edit-chatbot.png)

##### **<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">Customize Appearance</span></span>**

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">1. Select the three stacked bullets on the right side of your chatbot.</span></span>

[![Edit Apperance.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/edit-apperance.png)](https://support.odience.com/uploads/images/gallery/2024-03/edit-apperance.png)

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">2. Customize the appearance of your chatbot. Click Save to confirm changes. </span></span>

[![Chatbot Apperance.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/chatbot-apperance.png)](https://support.odience.com/uploads/images/gallery/2024-03/chatbot-apperance.png)

<div class="SCXW133643410 BCX0" id="bkmrk-select-the-three-sta"></div>

# Poll Bot

##### **Create Poll Bot**

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">1. Start by selecting Poll in your Quick Start or by selecting Add Chatbot in your Micro Services dropdown.</span></span>

[![Shopping Quick Start.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/huxshopping-quick-start.png)](https://support.odience.com/uploads/images/gallery/2024-03/huxshopping-quick-start.png)

2\. Add a chatbot from your Organization.

[![Add Poll Bot.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/Rqqadd-poll-bot.png)](https://support.odience.com/uploads/images/gallery/2024-03/Rqqadd-poll-bot.png)

3\. Add or edit Poll Feed by selecting the extra options right beside your Poll Bot. Select which products you want to include &amp; then click Save

[![Add or Edit Pollbot Feed.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/add-or-edit-pollbot-feed.png)](https://support.odience.com/uploads/images/gallery/2024-03/add-or-edit-pollbot-feed.png)

##### **Customize Appearance**

<span class="TextRun SCXW133643410 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW133643410 BCX0">- Select the three stacked bullets toward the right side to customize the appearance of your chatbot. Click Save to confirm changes. </span></span>

[![Chatbot Apperance.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/ffIchatbot-apperance.png)](https://support.odience.com/uploads/images/gallery/2024-03/ffIchatbot-apperance.png)

# Featured Catalog

##### **<span class="TextRun SCXW128034242 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW128034242 BCX0">Create Featured Catalog</span></span>**

**<span class="TextRun SCXW128034242 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW128034242 BCX0">Note: </span></span>**<span class="TextRun SCXW128034242 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW128034242 BCX0">If you don't have a shopping chatbot, you will need to create one first. Refer to our step-by-step guide on how to a</span></span><span class="TextRun SCXW128034242 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW128034242 BCX0"> **[Create a shopping chatbot.](http://support.odience.com/books/odience-director/page/shopping-chatbot)** </span></span>

<span class="SCXW128034242 BCX0"><span class="WACImageContainer NoPadding DragDrop BlobObject SCXW128034242 BCX0" role="presentation">![](http://support.odience.com/uploads/images/gallery/2023-12/embedded-image-o2dyqemq.png)</span></span>

1\. In the "Micro Services" drop down, select "Featured Catalog". Add a shopping chatbot from the Directory as the source.

[![Organization Chatbots.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/organization-chatbots.png)](https://support.odience.com/uploads/images/gallery/2024-03/organization-chatbots.png)

2\. Edit Poll Feed to select which products you would like to be featured in your event catalog.

[![Featured Catalog.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/featured-catalog.png)](https://support.odience.com/uploads/images/gallery/2024-03/featured-catalog.png)

##### **<span class="TextRun SCXW128034242 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW128034242 BCX0">Custom</span></span><span class="EOP SCXW128034242 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> Featured Catalog</span>**

<span class="TextRun SCXW128034242 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW128034242 BCX0">- You can create a custom Featured Catalog by adding an XML product feed as the source of your Custom Featured Catalog.</span></span>

<span class="TextRun SCXW128034242 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW128034242 BCX0">1. Add your Product Feed URL, Click Save to add products, then choose which products you would like to include in your catalog. </span></span>

[![Custom Featured Catalog.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/custom-featured-catalog.png)](https://support.odience.com/uploads/images/gallery/2024-03/custom-featured-catalog.png)

<span class="TextRun SCXW128034242 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW128034242 BCX0">2. Click Save to apply your custom Featured Catalog.</span></span>

# Chatbot Directory

##### **Organization Chatbot Directory**

<span class="TextRun SCXW245813415 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW245813415 BCX0">The organization directory is a list of all your </span><span class="NormalTextRun SCXW245813415 BCX0">organizations</span><span class="NormalTextRun SCXW245813415 BCX0"> chatbots. You can reuse or repurpose any previous chatbots that were created.</span></span>

[![Organization Chatbot Directory.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/organization-chatbot-directory.png)](https://support.odience.com/uploads/images/gallery/2024-03/organization-chatbot-directory.png)

- <span class="TextRun SCXW245813415 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW245813415 BCX0">No chatbots in your organization yet? See our guide on how to create your own custom [**Event Chatbot**](https://support.odience.com/books/event-creation-management/chapter/shopping-other-in-stream-services "Shopping & Other In-Stream Services").</span></span>

# Actionable Items

##### **<span class="TextRun SCXW16777320 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW16777320 BCX0">Create QR Codes Interactions</span></span>**

<span class="TextRun SCXW16777320 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW16777320 BCX0">1. Select "Actionable Items" in your Micro Services drop down. Then Select the QR code type you would like to generate from the three options below. </span></span>

- <span class="TextRun SCXW16777320 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW16777320 BCX0">QR Code that opens a website </span></span>
- <span class="TextRun SCXW16777320 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW16777320 BCX0">QR code that opens up an Event Chatbot. See our guide on to create your own [**Event Chatbots**](https://support.odience.com/books/event-creation-management/chapter/shopping-other-in-stream-services "Shopping & Other In-Stream Services").</span></span>
- <span class="TextRun SCXW16777320 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW16777320 BCX0">Connect a QR code to a Feature Catalog. See our guide on how to create your own [**Featured Catalog**](https://support.odience.com/books/web-portal/page/featured-catalog "Featured Catalog"). </span></span>

[![QR Code Type.png](https://support.odience.com/uploads/images/gallery/2024-03/scaled-1680-/qr-code-type.png)](https://support.odience.com/uploads/images/gallery/2024-03/qr-code-type.png)

##### **Add QR Code Tablets**

<span class="TextRun SCXW16777320 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW16777320 BCX0">1. From your instrea</span><span class="NormalTextRun SCXW16777320 BCX0">m </span><span class="NormalTextRun SCXW16777320 BCX0">services </span><span class="NormalTextRun SCXW16777320 BCX0">section, scroll to</span> </span><span class="TextRun SCXW16777320 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW16777320 BCX0">“Actionable Items</span></span><span class="TextRun SCXW16777320 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW16777320 BCX0">”</span><span class="NormalTextRun SCXW16777320 BCX0"> then click the QR code icon corresponding to the item you want to set-up a QR code for.</span></span><span class="EOP SCXW16777320 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span>

<span class="EOP SCXW16777320 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":259}">[![Qr Codes.png](http://support.odience.com/uploads/images/gallery/2023-12/scaled-1680-/aOAqr-codes.png)](http://support.odience.com/uploads/images/gallery/2023-12/aOAqr-codes.png)</span>

<span class="TextRun SCXW16777320 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW16777320 BCX0">2. You will now have the QR code open in its own tab, ready to be used and placed within your event environment for viewers to interact with. </span></span><span class="EOP SCXW16777320 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span>