Event Creation & Management

Creating 360° immersive experiences has never been this easy.

Create Event & Start Streaming

Create Event & Start Streaming

Create Event

Details

1. Enter your your Event Details, Add a Title, Event Image & Description (description is optional). 

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Event Type 

2. Select from the variety of Event Types offered.

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Listing Add Ons

3. Include featured artists, host and brands. Use relevant hashtags & upload a promo video to engage your audience. 

Note: All Listing Add Ons are optional.

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Access

4. Select which Platform your event will be published on. Publishing options include our mobile app, the web client, or using a VR head mounted display. Odience supports all VR headsets, including Vision Pro

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5. Public / Private 

6. Registration & Ticketing (optional): Enable registration before joining your event. Set-up a ticketing system that allows you to administer free or paid tickets. Select a platform to distribute your tickets, pick a currency & include ticket classes to sell different types of tickets.

7. Select the Start/End date of your event, set a capacity & add an event location. 

Streams

8. Pair a 360 Camera by scanning QR code in the pop up screen or create and then assign an RTMP stream to your event.

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Already assigned a stream to your event? Invite an audience to join your event. 

Create Event & Start Streaming

Create RTMP Stream

Create a Planar video stream or a 360 video stream in less than a minute, it's that easy.

Create Stream

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Stream Details
Stream Options

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Events Assigned

Looking to pair your 360 camera? See our guide on how to pair your device. 

Create Event & Start Streaming

Pair 360 Camera

Note: Only select cameras are currently supported through Bluetooth pairing. For all other cameras, see our Create RTMP URL section.

Add 360 Camera 

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Pair Your 360 Camera

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Event Features

Event Features

Stream Chat

1. The stream chat is an optional feature. Click the gear icon to to customize settings.

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2. Adjust Stream Chat settings. Activate or Deactivate chat, adjust message interval & enable a profanity filter .

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3. Click save to apply changes to your Stream Chat.

 

Event Features

Assign a Video Wall

What is a Video Wall?

- Video Walls elevate your event by allowing you to display products and communicate with event participants.

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Assign a Video Wall

- Create or assign an existing video by selecting one from the options in your dropdown. Click Assign and you are good to go. 

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Event Features

Assign Front Row Device

Front Row allows a lucky viewer to get closer to the event via a 1 on 1 video call with the host, artist, etc. 

Assign Front Row Device

Assign a Front Row device. You can enable or disable this feature. If there is not a Front Row device created, you will need to first create one.

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Event Features

Automated Actions

Actions (Need more info on how to use/configure) 

-Create actions which are automatically triggered by certain events. The specific event/action will have to be programmed in the edit section of the actions section.  

 

 

 

Shopping & Other In-Stream Services

Shopping & Other In-Stream Services

Branding

Customize Your Branding

- Customize the design in your branding section where all in-stream/micro-services can be accessed. You can see a preview at the center get an accurate sense of how it will look in your live event. 

Shopping & Other In-Stream Services

Shopping Chatbot

Create Shopping Chatbot

Connect to a Shopify, Magento & other stores or to a Merchant Product Feed.

Note: Creating a Shopping Chabot with an Ecommerce platform or with a Merchant Product Feed is identical. Only difference is in the product links you will need to provide. Follow steps below for more details...

1. Select Shopping in your Quick Start or by selecting Add Chatbot in your Micro Services dropdown.

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2. Select “Ecommerce platform”.

Note: Odience supports Ecommerce Platforms such as Shopify, Magento and others. Odience also support the use of Google, Amazon & other XML merchant feeds. 

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3. Select the platform you will be transferring your items from.

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4.1. If Merchant Feed was selected over Ecommerce, you will need to provide an XML product feed URL (see screenshot below for reference). All steps before and after stay the same regardless of the shopping source. 

Shopping Bot Source - Merchant Feed.png

5. Select checkout platform & Click Save.

6. Add a Chatbot Logo, Name, Description (optional) & then select which products from your source you want to include in your Odience shopping chatbot.

Shopping Bot Feed.png

8. Click save to add Chabot to your event. The information can be edited. 

Edit Chatbot

1. Select the stacked bullets for more options and click Edit.

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2. Edit Chatbot Name, Description and Products used in your chatbot. Click Save to confirm changes. 

Edit Chatbot.png

Customize Appearance

1. Select the three stacked bullets on the right side of your chatbot.

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2. Customize the appearance of your chatbot. Click Save to confirm changes. 

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Shopping & Other In-Stream Services

Poll Bot

Create Poll Bot

1. Start by selecting Poll in your Quick Start or by selecting Add Chatbot in your Micro Services dropdown.

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2. Add a chatbot from your Organization.

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3. Add or edit Poll Feed by selecting the extra options right beside your Poll Bot. Select which products you want to include & then click Save

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Customize Appearance

- Select the three stacked bullets toward the right side to customize the appearance of your chatbot. Click Save to confirm changes. 

Chatbot Apperance.png

Shopping & Other In-Stream Services

Featured Catalog

Create Featured Catalog

Note: If you don't have a shopping chatbot, you will need to create one first. Refer to our step-by-step guide on how to a Create a shopping chatbot. 

1. In the "Micro Services" drop down, select "Featured Catalog". Add a shopping chatbot from the Directory as the source. 

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2. Edit Poll Feed to select which products you would like to be featured in your event catalog. 

Featured Catalog.png

Custom Featured Catalog

- You can create a custom Featured Catalog by adding an XML product feed as the source of your Custom Featured Catalog.

1. Add your Product Feed URL, Click Save to add products, then choose which products you would like to include in your catalog. 

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2. Click Save to apply your custom Featured Catalog.


Shopping & Other In-Stream Services

Chatbot Directory

Organization Chatbot Directory

The organization directory is a list of all your organizations chatbots. You can reuse or repurpose any previous chatbots that were created.

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Shopping & Other In-Stream Services

Actionable Items

Create QR Codes Interactions

1. Select "Actionable Items" in your Micro Services drop down. Then Select the QR code type you would like to generate from the three options below. 

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Add QR Code Tablets

1. From your instream services section, scroll to “Actionable Items” then click the QR code icon corresponding to the item you want to set-up a QR code for. 

Qr Codes.png

2. You will now have the QR code open in its own tab, ready to be used and placed within your event environment for viewers to interact with.  

Invitations & Management

Invitations & Management

Create Invitation

Note: Custom invitation templates and Guest Lists are only available for Pro and Enterprise accounts. For more information on different accounts, see our guide on Account Types.

Create Guest List 

1. Select create Guest List, then click Create New within the guest list window.

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2. Fill out the information to create your guest list. Send invitation using phone numbers or send via email. Click Add Guest List to confirm.

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3. Go back to your event to apply your new guest list.

Create New Design Template 

Your invitation design template allows you to edit the appearance and presentation of your invitations.

1. To create a new design template, click Edit to get directed to the invitations creation page.

Invitations Section.png

2. In the creation page, fill out the information to create your invitation template. Click "Add Template" to apply template.

Share via Social Media 

1. Odience can be publicized to platforms like Facebook, Instagram and X. Simply select the social media platform & go through the steps to publish. 

Note: Social Sharing is available to all account types. For more information on different accounts, see our guide on Account Types.

Invitations & Management

Invitation Requests

Manage Requests

You will have the option to view requests and decide whether to Accept or Revoke requests to join. 

Note: Managing Requests will only be available if Registration was enabled in the Event Access Settings. See our guide to learn more about Registration & Event Access options.

Dashboard (Manage Live Event)

Dashboard (Manage Live Event)

Intro

Dashboard

Manage Connected Guests, Messages, Video Walls and much more in real-time.

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Guests

Manage guests, Extend more invitations and initiate Action for specific Users.

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Moderation

- Moderate Live Messages circulating the chat and manage other chat as well as user related actions.

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Video Wall

- Manage all areas of your video wall, from Spectators, Invitations, Front Row, Settings and so forth. 

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Control Room

- Enable Live Switching to allow users access to switch between different streams within your event.

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Media Pool

- Manage event and video wall content from your media control hub. Add new content or modify how it appears in your live event.

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Poll Bot

- Start & End Poll, the results will be displayed here.

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Presenter

- Access all presenter controls from your Moderation Dashboard. This is also where you can set-up a host tablet to manage the event.

Presenter.png

Dashboard (Manage Live Event)

Dashboard Moderation

- Manage and track the activity of several interactive components within your event in real-time. See connected guest, number of messages, video wall connections, the amount of guest in Front Row, & last extend messages to see the live feed of your chat.

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Dashboard (Manage Live Event)

Guest Management

General

- The guest dashboard allows you to invite new guests after the event has gone live or re-invite guests who have already been invited to your event. 

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User Actions

- There are several individual actions you can utilize for individual users.  

  1. Add user to Front Row. This will send them an invitation to join Front Row.
  2. Add user to Video Wall, this will send the user an invitation to be a featured guest on the Video Wall. 
  3. Blocking a user will prevent them from engaging in the stream chat
  4. Removing a user will remove them from the event entirely & will therefore be blocked from rejoining. 
  5. Updating a user type... (TBD)

Guests.png

Dashboard (Manage Live Event)

Content Moderation

Content Moderation

Manage the live messages running through the chat. Delete messages, flag guests, block guests or save messages to reference later in your event for a Q&A session. 

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Guest Message Options

Different view to access all features outlined above, except this area has the Save for Q&A option.

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Dashboard (Manage Live Event)

Video Wall Management

Virtual Spectator Audio

- Turn on or off the virtual spectator audio

Video Wall Moderation.png

Add Spectator

- Select a connected viewer and invite them to be on the Video Wall

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Fill Video Wall

- Quick access to remove all the virtual spectators from the video wall

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Clear Video Wall & Set End Call Timer

- Remove all the Virtual Spectators from the video with the click of a button. Set a Call Time, this will only be used when ending a call for a single spectator.

Clear Video Wall.png

- Remove all the Featured Users with the click of a button

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Video Wall Settings

- Set the amount of time a connected viewer will have to accept an invitation before it disappears. Set video resolution, we support from SD 640x480 all the way to FHD 1920x1080.

Video Wall Settings.png

- Launch Web Video Wall from this section.

Note: Will include sample of Web Video Wall when it starts working.

Front Row

- TBA

Dashboard (Manage Live Event)

Control Room

Control Streams 

- Live Switching is a feature that allows viewers to switch between different streams assigned to an event. Note, if Live Switching is ON, the Moderator will control what the viewers are watching. In the section right below, you may activate or deactivate streams assigned to your event. 

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Media Pool

- Manage all media elements attached to your event or video wall. Feel free to import new media from your PC or via a URL. 

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Dashboard (Manage Live Event)

Poll Bot Management

- Start and end your event poll from this section. This is also where Poll results will appear before being featured to the audience. This will only be available for events that have a Poll bot assigned to them. 

Odience Poll Bot.png

Dashboard (Manage Live Event)

Presenter Control Hub

The Presenter tab is the control hub for the event host. The host can start & end the event, Control product carousel appearance, Start poll, manage participants and a variety of interactions associated the participants such as Featured Message, Front Row, Featured Spectator and much more.

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Event Settings

Event Settings

Modify Event Settings

- Modify a plethora of Event Settings

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Event Statistics & KPI's

Event Statistics & KPI's

Event Statistics

 Statistics Overview 

- Get a high level view of your Event Statistics, such as Users Invited, Users Attended, Users Items Purchased, etc. 

Export Stream History

- Export Stream Chat History, select from three options including XML, RTF & CSV format. 

Individual Statistics

- Access a plethora of event statistics to gain insight on a specific aspects of your event such number of chatbot messages, user device traffic, user purchases and cart information, chatbot purchase, etc.

    Event Statistics & KPI's

    KPI Export

    - The KPI report section provides access to more statistics that primarily focuses on the performance of user driven engagement features.

    Event KPI.png

    Note: KPI Export is only available for Pro and Enterprise accounts. For more information on different accounts, see our guide on Account Types.