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Shopping Chatbot

Create Shopping Chatbot

Connect to a Shopify, Magento & other stores or to a Merchant Product Feed.

Note: CreatingThe process of creating a Shopping ChabotChabot, whether it be with an Ecommerce platform isor identical to creating a chatbotwith a Merchant Product Feed.Feed, is identical. Only difference is insteadin ofthe linkingproduct an ecommerce platform,links you will need to linksource products to your XML product feed URL in the Shopping Bot Source section.chatbot. See below for more details...

1. Start by selecting Shopping in your Quick Start or by selecting Add Chatbot in your Micro Services dropdown.

Shopping Quick Start.png

2. Select “Ecommerce platform”. Odience supports Shopify, Magento & other stores. 

Note: Odience supports ecommerce platforms such as Shopify, Magento and others. We also the support the use of Google, Amazon & other XML merchant feeds.

Shopping Bot Source.png

3. Select the platform you will be transferring your items from.

Shopping Bot Set Up.png

  • Note: If Merchant Feed was selected over the ecommerce option, the only difference is that you will need to enter a XML product feed URL (see below for reference). All steps before and after stay the same regardless of the shopping source. 

Shopping Bot Source - Merchant Feed.png

6. Select checkout platform & then Click Save.

7. Add a Chatbot Logo, Name, Description (optional) & then select which products from your store you want to include in your shopping chatbot.

Shopping Bot Feed.png

8. Click save to add Chabot to your event.

Edit Chatbot

- Edit your Chatbot Logo, Name, Description & Products by selecting the three stacked bullets to the left for more options.

Edit Chatbot.png

Customize Appearance

- Select the three stacked bullets toward the right side to customize the appearance of your chatbot. 

Chatbot Apperance.png

- Click Save to confirm changes. 



 

 

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