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Shopping Chatbot

Create Shopping Chatbot

Connect to a Shopify, Magento & other stores or to a Merchant Product Feed.

Note: Creating a Shopping Chabot with an Ecommerce platform or with a Merchant Product Feed is identical. Only difference is in the product links you will need to provide. Follow steps below for more details...

1. Select Shopping in your Quick Start or by selecting Add Chatbot in your Micro Services dropdown.

Shopping Quick Start.png

2. Select “Ecommerce platform”.

Note: Odience supports Ecommerce Platforms such as Shopify, Magento and others. Odience also support the use of Google, Amazon & other XML merchant feeds. 

Shopping Bot Source.png

3. Select the platform you will be transferring your items from.

Shopping Bot Set Up.png

4.1. If Merchant Feed was selected over Ecommerce, you will need to provide an XML product feed URL (see screenshot below for reference). All steps before and after stay the same regardless of the shopping source. 

Shopping Bot Source - Merchant Feed.png

  • Note: Odience supports the use of Google, Amazon & other XML merchant feeds. 

5. Select checkout platform & Click Save.

6. Add a Chatbot Logo, Name, Description (optional) & then select which products from your source you want to include in your Odience shopping chatbot.

Shopping Bot Feed.png

8. Click save to add Chabot to your event. The information can be edited. 

Edit Chatbot

1. Select the stacked bullets for more options and click Edit.

Edit Shopping Bot.png

2. Edit Chatbot Name, Description and Products used in your chatbot. Click Save to confirm changes. 

Edit Chatbot.png

Customize Appearance

1. Select the three stacked bullets on the right side of your chatbot.

Edit Apperance.png

2. Customize the appearance of your chatbot. Click Save to confirm changes. 

Chatbot Apperance.png

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